Alex D. is an experienced professional in the field of learning and operational excellence, currently serving as a Senior Learning Specialist at Drax Group since November 2019. Previous roles include Learning Specialist and 4E Operational Excellence Lead within the same organization. Prior experience includes a progression from Customer Service Advisor to Team Leader at Opus Energy, along with a role as Barista Maestro at Costa Coffee and customer service positions at Tesco PLC. Alex D. holds a Bachelor of Arts degree in Creative and Performing Arts from Liverpool Hope University and completed a Level 5 Apprenticeship in Improvement Specialist and Process Improvement from RHG.
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