Giles P.

Giles P. has extensive experience in customer service and technical billing within the energy and insurance sectors, currently serving as a Flex Trading Analyst at Drax Group since July 2017. Prior roles include Technical Billing Support Specialist and Payments Consultant, where expertise in billing accuracy, risk management, and customer support was demonstrated. Responsibilities included validating third-party costs, coaching team members, and resolving customer queries. Earlier work experience includes positions in carpentry, complemented by a degree in Carpentry and Joinery from Lowestoft College. Skilled in working under pressure, establishing partnerships, and enhancing team competencies.