John Robison

John Robison's work experience begins in 1999 when they worked as a Sales Associate in the Internet Sales department at Volkswagen of Woodland Hills. In this role, they learned about vehicle specifications and features, studied different sales approaches, and helped start the internet department for the dealership.

Following their time at Volkswagen, John joined DreamHost, where they held various roles over the years. John started as a Tech Support Team member, where they worked with System Administration and Sales & Marketing, and also performed on-call duties and server maintenance. John then became a Tech Support Lead, managing a team of representatives and overseeing projects related to high-load servers.

John's responsibilities expanded when they became a Customer Experience Manager & Technical Product Adviser. John helped establish and run the Customer Experience team, built partnerships with other companies, and improved customer communications. John also worked on product enhancements and cost-cutting measures.

After that, John transitioned to the role of a Product Manager for DreamPress, where they managed the backlog and product focus for the managed WordPress hosting service. John ensured that customer needs were met and gained insights into different customer personas.

In their most recent role at DreamHost, John served as the Director of Product, Managed WordPress. John was responsible for setting the product roadmap and budget for DreamPress, overseeing marketing efforts, managing the DreamPress team, and handling business development, including acquisitions and partnerships. John contributed to a 15% increase in the DreamPress user base and lined up additional opportunities for launch in 2019.

Overall, John Robison's work experience showcases their progression from technical support to leadership roles, involving customer service, product management, and business development.

John Robison attended Claremont McKenna College from 1994 to 1999, where they obtained a Bachelor of Arts degree. Their studies focused on the fields of Psychology and Literature.