Josh H.

Josh H. has a diverse work experience spanning various roles in different companies. Josh started their career at Kaiser Permanente in April 2014 as a Technical Support Representative and worked there until November 2015. In November 2015, they joined DreamHost as a Technical Support and held this position until November 2018. From November 2018 to November 2019, they worked as a Technical Support II at DreamHost. Subsequently, they transitioned to the role of Customer Success Analyst at DreamHost in November 2019 and remained in this position until September 2022. Currently, they hold the position of Customer Experience Lead at DreamHost, starting in September 2022.

Josh H. completed their Bachelor of Science (B.S.) degree in Business Administration with a focus on Computer Information Systems from California State Polytechnic University-Pomona. Josh attended the university from 2011 to 2014, earning their degree during this time.

Prior to that, Josh H. pursued an Associate of Arts (A.A) degree in Social & Behavioral Sciences from Citrus College. Josh attended Citrus College from 2008 to 2010, obtaining their associate degree.

In addition to their formal education, Josh H. earned the certification of Certified Scrum Product Owner® (CSPO®) from Scrum Alliance in October 2022.