EA

ERIC ASIEDU

Customer Support Representative at DreamOval

Eric Asiedu has a diverse work experience in customer support and sales roles. ERIC started their career at Unilever in 2013 as a Field Marketer and later became an Assistant Category Operation Manager for oral care. In these roles, they were responsible for coordinating and compiling reports, updating data clerks, and assisting the category manager in achieving monthly forecasts. In 2015, Eric joined Millicom as a Digital Sales Agent before moving to Vodafone Ghana as a Customer Service Associate, where they answered inquiries, resolved problems, and fulfilled requests. Currently, Eric is working at DreamOval Ltd. as a Customer Support Representative, handling customer inquiries, complaints, and service requests. ERIC is skilled in resolving issues, designing best-option solutions, and consistently meeting performance benchmarks. Overall, Eric has demonstrated strong communication and problem-solving abilities throughout their work experience.

Eric Asiedu completed their Bachelor's Degree in geography and resource development from the University of Ghana from 2009 to 2013. Prior to that, they attended the Presbyterian Secondary Technical School from 2005 to 2008, although it is not specified if they obtained a degree or field of study from that institution.

In addition to their formal education, Eric has also obtained additional certifications. In September 2022, they completed a program called "Customer Service Mastery: Delight Every Customer" at LinkedIn. ERIC also completed another program called "Essential Lessons for First-Time Managers" at LinkedIn during the same month and year.

Links

Previous companies

Unilever logo
Vodafone logo

Timeline

  • Customer Support Representative

    August, 2017 - present