Golam RUMI

Golam RUMI has an extensive work experience in the field of IT support. Golam started their career in 2010 as an IT Support Analyst at E-TEK SOLUTIONS UK LTD, where they managed Active Directory objects, provided technical support, and maintained network security. In 2014, they joined OpenTable International LTD as an IT Support Technician, where they handled user account provisioning, managed Mac Book desktops and laptops, and worked on project management. In 2018, Golam RUMI became the Retail Systems Manager at The Royal Household, where they ensured the operational efficiency of retail systems and provided support and training to managers and users. Their most recent role was as an IT Support Engineer at DREST, where they resolved system issues reported by customers and escalated unresolved issues to internal teams. Throughout their career, Golam RUMI has gained experience in various software solutions, project management, and customer support.

Golam RUMI completed their Engineer's Degree in Computer Networking at the University of Bedfordshire from 2006 to 2009. In 2018, they pursued further education at ITPRO.TV, where they obtained a MCSA 2012 certification, specializing in MCSA 2012. The end year for their education at ITPRO.TV is not provided.