Bryce Pavay is a skilled technical support professional currently serving as a Tier 2 Technical Support Representative at DrFirst, Inc. since September 2021, where responsibilities include providing advanced technical support, diagnosing issues, and mentoring peers. Previous roles at DrFirst include Senior Tier 1 and Tier 1 Technical Support Representative, where exceptional customer service and problem-solving skills were demonstrated. Prior experience encompasses various customer service and sales positions, including roles at University Recreation and Wellness, Five Guys, Manhattan Pizza Company, Vector Marketing, Nike Factory Store, and Pavay Electrical Services. Bryce holds a Bachelor's degree in Information Science from the University of Maryland, earned in 2021, and a High School Diploma from Urbana High School, completed in 2017.
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