David Kaplan is a seasoned product leader currently engaged in program management, product innovation, and account management at Next Mile Labs. With a relentless focus on customer experience, David has historically directed digital transformation initiatives at organizations such as Blue Cross Blue Shield Association and Walgreens, where they oversaw the development of widely adopted mobile products. They possess a robust technical background, having worked as a program manager and technical program manager at Amazon and other notable companies, while continuously enhancing operational efficiency and user satisfaction. David is pursuing multiple degrees in business administration and computer information systems, along with a boot camp focused on artificial intelligence and machine learning at Northwestern University.
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