Denise S.

Support Tools Administrator

Denise S. is an experienced professional with a robust background in project management, team leadership, and data analytics. Currently serving as a Support Tools Administrator at DrFirst, Inc. since February 2022, Denise has previously worked as a freelancer for over a decade, where responsibilities included managing metrics, supervising teams, and software training. Previous roles include Professional Services Manager and Customer Care Team Manager at ThinOPTICS, where Denise expanded the team from 2 to 30 members, and Assistant Account Manager at SYKES, overseeing a 20-person team and managing client relations. Denise also has experience in sales leadership at Primerica and program management at Lockheed Martin Systems Integration, focusing on engineering proposals and database administration. Academically, Denise holds a Master of Science in Project Management and a Bachelor of Business Administration in Project Management from Colorado Technical University, as well as an Associate of Science in Computer and Information Sciences from Hudson Valley Community College.

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