Lisa Matthews is a seasoned professional with extensive experience in customer success and implementation management within healthcare technology. Currently serving as a Senior Customer Success Manager at DrFirst, Inc. since August 2025, Lisa previously held the position of Director of Implementation at Clearpath, focusing on strategic account rollouts and process optimizations. With a strong track record at DrFirst, where Lisa progressed through various roles including Senior Enterprise Account Manager and Enterprise Account Manager, responsibilities included managing large-scale implementations, fostering customer relationships, and driving product adoption. Lisa holds a Bachelor of Arts in Communication and a minor in Human Development and Family Studies from Arizona State University, along with an Associate of Arts in General Studies from Chandler/Gilbert Community College.
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