driasi
Traci H. has extensive experience in customer service and administrative support, spanning over two decades. Currently, Traci serves as a Customer Experience Representative at driasi, where responsibilities include assisting policyholders with various insurance needs. Previously, Traci held the position of Loan Servicing Assistant at Minnesota Business Finance Corporation, ensuring compliance with US SBA Loan insurance requirements. Earlier experience includes administrative support roles at GNP Company Careers and ownership of a residential rental business, alongside a significant tenure at driasi in multiple roles, including Senior Customer Service Representative. Traci's accomplishments include training and development of staff, quality assurance, and recognition for leadership and service excellence within the industry.
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driasi
driasi is a leading provider of outsourced administrative solutions tailored to the insurance industry, and a preferred partner to many of North America's best-known brands. A full spectrum of services enables insurers, reinsurers, financial institutions, brokers, affinity groups and associations to implement turnkey or highly customized life, health, property and casualty marketing programs. Focused on technology-enabled solutions, driasi specializes in data conversion from legacy systems. Services include website development, hosting and management, multi-channel enrollment, application processing and underwriting, PCI DSS compliant payment processing, electronic and paper certificate issuance, premium billing and collection, remittance and fiduciary accounting services, post-sale customer service, customer notification and correspondence, producer self-service website design and hosting, claims adjudication and certification, compliance and licensed agent support services, and inbound and outbound call center services including licensed sales, customer retention, and post-sale service. driasi serves all 50 States and is a licensed third-party administrator with claims licenses where applicable. Clients include over 65 insurance companies, 580 financial institutions, 8 reinsurers, in addition to brokers, affinity groups and associations.