driasi is a leading provider of outsourced administrative solutions tailored to the insurance industry, and a preferred partner to many of North America's best-known brands. A full spectrum of services enables insurers, reinsurers, financial institutions, brokers, affinity groups and associations to implement turnkey or highly customized life, health, property and casualty marketing programs. Focused on technology-enabled solutions, driasi specializes in data conversion from legacy systems.

Services include website development, hosting and management, multi-channel enrollment, application processing and underwriting, PCI DSS compliant payment processing, electronic and paper certificate issuance, premium billing and collection, remittance and fiduciary accounting services, post-sale customer service, customer notification and correspondence, producer self-service website design and hosting, claims adjudication and certification, compliance and licensed agent support services, and inbound and outbound call center services including licensed sales, customer retention, and post-sale service.

driasi serves all 50 States and is a licensed third-party administrator with claims licenses where applicable. Clients include over 65 insurance companies, 580 financial institutions, 8 reinsurers, in addition to brokers, affinity groups and associations.

Insurance

driasi

driasi's headquarters in Chanhassen, MN, United States

This department provides assistance and solutions for technical issues related to hardware and software systems.

Technical Support

The Leadership Team at driasi is responsible for steering the company's strategic vision and ensuring operational excellence across all functions. This includes overseeing business transformation, financial management, technological innovation, client account development, human resources, and maintaining high standards in underwriting and claims processing. The team works collaboratively to drive growth, enhance service delivery, and maintain the company's status as a preferred partner in the insurance industry.

Leadership Team

The Program Management team at driasi oversees the planning, execution, and delivery of customized administrative solutions for clients in the insurance industry. This team ensures that all projects align with client requirements and are completed on time and within budget. They coordinate cross-functional teams, manage timelines, and maintain quality standards to ensure the seamless implementation of turnkey or customized programs. The team also focuses on continuous improvement through research and quality assessments to enhance driasi's offerings.

Program Management

The Accounting and Finance Department at driasi is responsible for managing the company's financial health. This includes overseeing budgeting, financial planning, reporting, and analysis. They ensure compliance with financial regulations, handle premium billing and collection, and manage remittance and fiduciary accounting services. The team also provides insights into financial performance and collaborates with other departments to support strategic decision-making.

Accounting and Finance Department

The Customer Experience and Support team at driasi ensures exceptional service and satisfaction for clients and their policyholders by managing all customer interactions and support functions. Their responsibilities include addressing inquiries, resolving issues, handling claims adjudication, and maintaining continuous communication across various channels. This team plays a pivotal role in enhancing customer retention and ensuring a smooth experience by leveraging their expertise in call center operations and post-sale customer service.

Customer Experience and Support

The Human Resources team at driasi is responsible for managing and enhancing the company's workforce through strategic talent acquisition, employee development, and culture-building initiatives. They oversee payroll and benefits administration, ensure compliance with labor regulations, and conduct corporate training programs to foster continuous improvement and professional growth. This team plays a critical role in driving company-wide engagement and maintaining a positive and productive workplace environment.

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Other teams

Leadership Team

Program Management

Accounting and Finance Department

Customer Experience and Support

Human Resources