Jolene Chen

Jolene Chen, MBA, is an accomplished professional with extensive experience in leadership roles across various industries. Currently, Jolene serves as Co-Owner at USA Ninja Challenge Franklin and Chief Revenue Officer at Drip. Previous positions include Service Advisor at The Car People, Head of Customer Experience at Asurion, and Director of Sales and Marketing at 99designs. Jolene has driven significant operational improvements, revenue growth, and customer satisfaction enhancements throughout a career that spans over 18 years, including notable roles at Intuit, E*TRADE Financial, and BBDO New York. Jolene holds an MBA from the University of California, Berkeley, Haas School of Business, and a Bachelor of Science in Communications and Business Administration from Boston University.