Kathleen V. is an experienced professional currently serving as Client Success Manager at Drips since December 2022, managing enterprise accounts in the healthcare sector and overseeing marketing project launches. Additionally, since June 2017, Kathleen has been a member of the Board of Trustees at Cowan Pottery Museum Associates, contributing to strategic planning and fundraising efforts. Previous roles include Sales Operations Coordinator at Sentrics, where performance metrics and corporate reporting were maintained, and Director of Operational Performance at LIG Solutions, focusing on health insurance policy metrics and employee engagement. Kathleen's extensive background in call center management includes significant tenures at InfoCision Management Corporation, where performance improvements and revenue increases were achieved through effective leadership. Kathleen holds a Bachelor of Arts in Communication and a Multimedia Advertising Certificate from Cleveland State University.
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