Steve Riley is a seasoned servant leader with over 25 years of experience in management, project management, and solution consulting within complex contact center technology. Currently, they serve as a Senior Project Manager at Drips and have held previous roles such as Customer Assurance Manager and Director of Customer Assurance at Five9. Notable past positions include Director of Professional Services at Paradigm and Senior Project Manager at Interactive Northwest Inc, where they specialized in IVR applications and customer solutions. They earned a Bachelor's degree in Business Administration and Management from Plymouth State University and hold a Project Management Certificate from Portland State University.
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