William Pyle, MHA, is a Senior Customer Success Manager with a robust background in healthcare technology and client relations. Currently, at Drips, they focus on enhancing member participation through AI-powered communication platforms. Previously, William served as an Epic Connect Customer Success Manager for MUSC Health, ensuring effective collaboration with Epic Community Connect sites. Their experience also includes roles as a Customer Success Manager at Odeza and an Epic Credentialed Trainer at Prisma Health, where they delivered educational programs and maintained system-wide training initiatives. William holds a Master's in Healthcare Administration from the University of South Carolina and a Bachelor's in Public Health from the same institution.
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