Kyle Richardson

Kyle Richardson is a CRM & Lifecycle Specialist at Driva, with prior experience as a CRM Specialist at Zip Co, where data-driven, multi-channel campaigns were developed, notably leading a successful Tier 1 campaign. Previous roles include Senior Customer Communications Specialist, where enhancements to intranet design and communication were implemented to improve customer engagement, as well as a Social Media Specialist and Customer Experience Specialist. Kyle's earlier positions include a Tuition Liaison Officer and various customer service roles across multiple companies, showcasing a strong foundation in customer relations and retail management. Educational qualifications include a Certificate IV in Design, Graphic Design from TAFE NSW and a Bachelor of Entertainment Business Management from JMC Academy.