Susan Chapin

Susan Chapin currently serves as the Director of Franchise Field Marketing at Driven Brands Inc., having held this position since November 2025. Prior to this role, Susan was a Senior Marketing Manager at PulteGroup from March 2020 to November 2025 and worked as a Marketing & Communications Manager at Senior Financial Group from January 2019 to March 2020, where a Marketing Plan led to a 34% sales increase in 2019. Additional previous experience includes roles such as Regional Marketing Manager at Beazer Homes, Sr. Manager Brand Development, and Visual Merchandising Manager at Luxottica, Director of Marketing at Neyer Properties, Inc., Sales & Marketing Representative at Ryan Homes, and Visual Merchandising Manager at Target Optical. Susan holds a Bachelor of Business Administration in Marketing & Economics from the University of Kentucky Gatton College of Business.