Pedro Sousa

Pedro Sousa currently serves as Analista Jr CRM at DRIVEN.CX since August 2022, focusing on data intelligence and CRM strategies for B2B and B2C clients, alongside skills in omnichannel communication and database enrichment. Previous experience includes a role as Estagiário CRM at Reserva from March 2021 to August 2022, where responsibilities encompassed behavioral analysis and strategic reporting. Earlier positions include Analista técnico at Estante Mágica, providing customer support and data reporting, and an internship at Industrias FAP do Brasil LTDA, managing production processes. Pedro holds a Technologist degree in Marketing from Centro Universitário UniCarioca and a Technical degree in Mechanical Engineering from Escola Técnica Estadual Ferreira Viana. Additional education includes a course at Futebol Interativo in 2023.