Ashley Scott is an accomplished IT System Specialist currently employed at DriveTime since March 2025, where responsibilities include creating SFTP user profiles and modifying dealership forms with proprietary software. Previously, Ashley worked at Solera, Inc. from March 2023 to March 2025, resolving complex user concerns through advanced troubleshooting and managing ticket systems like Salesforce and Mantis. Prior roles include Hardware Specialist at ICS, A Korn Ferry company, User Support Specialist at TEKsystems, Help Desk/Customer Care Specialist at Insight Global, and Help Desk Specialist at Cocolevio LLC, each emphasizing strong customer service and technical support skills. Ashley is pursuing a Bachelor's degree in Computer Software Engineering at WGU Texas, expected to be completed in August 2024.
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