Driveway is a new forward-thinking, customer-centric digital platform that puts the customer back in the driver’s seat of the car buying, selling, and service process. 

Powered by Lithia Motors, Driveway’s Digital Innovation Lab in Portland, Oregon has created a platform that pairs the convenience of an on-demand delivery service with a simplified and transparent car shopping experience. 

Our growing team of finance and auto experts in our Direct Care Center in Medford, OR and valet drivers all over the US live by our motto “Auto Done Easy,” with the ultimate goal of becoming the go-to trusted partner and one-stop-shop for every part of their car ownership journey. 

Automotive

Consumer Services

Driveway

Driveway's headquarters in Tigard, OR, United States

Bryan B. DeBoer

Jamie Galaviz

Matthew Murray

Jason Quinn

Michelle Yaeggy

Glee Johnson

The Product Design and Management team at Driveway is responsible for envisioning, designing, and managing the development of user-centric digital solutions that enhance the car buying, selling, and service experiences. This multidisciplinary team ensures that the platform remains intuitive, engaging, and effective, aligning with Driveway's customer-first approach and “Auto Done Easy” motto. They collaborate closely with various stakeholders to innovate and refine features that drive customer satisfaction and business growth.

Product Design and Management

The Coordination and Management Team at Driveway is responsible for streamlining operational processes and ensuring seamless interactions between departments to enhance customer experience. This team manages national remarketing relations, oversees delivery logistics, ensures compliance with industry standards, coordinates training programs, and supervises daily operations to support the company's mission of making car ownership simple and transparent.

Coordination and Management Team

The Sales Team at Driveway focuses on creating seamless and enjoyable car buying, selling, and service experiences for customers. They handle everything from managing customer inquiries and guiding potential buyers through the online platform to facilitating transactions and ensuring satisfaction. This team operates with a customer-first approach, aiming to provide transparent, efficient, and personalized service throughout the entire car ownership journey.

Sales Team

The Customer Service and Support team at Driveway is dedicated to ensuring a seamless and satisfying experience for every customer. Valets handle on-demand delivery and vehicle pickups, Customer Service Agents and Customer Care Representatives assist with inquiries, troubleshoot problems, and provide knowledgeable guidance throughout the car buying, selling, and service process. Dispatchers coordinate the logistics to guarantee timely and efficient service. Collectively, this team embodies Driveway’s commitment to making car ownership easy and transparent.

Driveway

Org chart

Teams

Product Design and Management

Coordination and Management Team

Sales Team

Customer Service and Support

Offices

Driveway

Org chart

Teams

Product Design and Management

Coordination and Management Team

Sales Team

Customer Service and Support

Offices

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