Danielle Plaxico

Danielle Plaxico is an experienced professional in customer support and operations, currently serving as a Senior Services Operations Manager at DroneDeploy since March 2020, where responsibilities include enhancing customer experiences, particularly for Enterprise users, through chat, email, and phone communication. Prior roles at DroneDeploy include Services Operations Manager and Product Support Specialist, as well as an early position as a Product Support Associate focusing on entry-level users. Before joining DroneDeploy, Danielle worked as a Customer Support Specialist at RoofSnap and as a Production Administrator at Able Roofing, ensuring high-quality customer interactions and processing permit applications. Earlier experience includes a Sales Associate role at Clothes Mentor Ohio. Danielle holds a Bachelor's of Science in Applied Management from Grand Canyon University and an Associate of Arts in Business Administration from Columbus State Community College.