Samuel Willis is an experienced professional in customer support and technical services, currently serving as a Customer Success Engineer and Flight Services Manager for the APAC region at DroneDeploy since August 2020, after progressing from Technical Support Lead. Prior to this role, Samuel held various positions at Intercom from April 2017 to May 2020, culminating as a Senior Customer Support Specialist. Earlier experience includes working as a Genius at Apple from September 2011 to April 2017. Samuel holds a Bachelor of Commerce (BCom) degree with a major in International Business and a minor in Marketing from Macquarie University, obtained between 2010 and 2014.
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