Amy Lai

Amy Lai is a seasoned professional in program management and data analysis with substantial experience at Dropbox since August 2019, where Amy holds the position of Senior Program Manager and previously served as Program Manager and Data Analyst. Responsibilities include designing surveys to measure customer loyalty, analyzing A/B tests for product improvements, and providing data-driven insights to stakeholders. Prior experience at NCIRE involved statistical analysis and machine learning model development to enhance healthcare services. Amy's early career included roles at UC San Francisco, focusing on user data analysis for mobile applications. Educational credentials include a Master's Degree in Information and Data Science and a Bachelor's Degree in Psychology from UC Berkeley. Technical proficiency encompasses tools such as Hive SQL, R, Python, and machine learning libraries.