Fiona Cheung is a seasoned professional in customer success and legal support, currently serving as the Principal Customer Success Manager at Dropbox since August 2021, after previously holding the Senior Customer Success Manager title. With a strong foundation in customer success management from roles at Dropbox Sign and Beekeeper, Fiona specializes in training and onboarding customers, conducting Quarterly Business Reviews, and facilitating communication between clients and product teams. Prior legal experience includes positions as a Litigation Paralegal and Case Assistant at Cotchett, Pitre & McCarthy, LLP, and a Legal Clerk at Gascou Hopkins LLP, where Fiona managed case documentation and client communication. Academic credentials include a Psychology degree from UCLA and high school education at Sacred Heart Cathedral Preparatory.
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