Jessica S. is an experienced professional in business resilience and emergency management. Currently serving as the Business Resilience Manager at Dropbox since December 2022, Jessica leads the Business Resilience program. Prior to this role, Jessica contributed to building a resilience program at Chime, a prominent fintech company, from August 2020 to December 2022. Previous positions include Senior Emergency Manager at Hagerty Consulting, where support was provided for COVID-19 response operations, and various roles at Citadel and Morgan Stanley, focusing on enterprise business resilience and crisis management. Jessica also served as the Director of Crisis Management for the New York City Emergency Management Department and has experience in research roles at Gerson Lehrman Group and Bear Stearns Companies. Jessica holds a Bachelor of Science in Engineering Sciences and Applied Mathematics from Northwestern University and a Master's in Government with a specialization in Counter-Terrorism and Homeland Security from Reichman University.
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