KH

Kaley H.

Global Head Of Customer Analytics

Kaley H. currently serves as the Global Head of Customer Analytics at Dropbox, a position held since July 2018, following roles as CX Analytics Engineer Manager and CX Data Analyst within the same company. Prior experience includes a tenure as a Data Scientist at Clockwork Solutions from July 2017 to June 2018 and Impact Analyst at the Annie E. Casey Foundation from June 2014 to June 2016, where leadership in designing a data management system enabled collaborative evaluation of the Foundation's impact with public-sector leaders. Kaley H. also worked as a Research Fellow during the summer of 2013 at Davidson College, winning a competitive grant for independent research on model misspecification in statistical analyses. Educational qualifications include a Master's degree in Data Science from the University of Virginia and a Bachelor of Science in Psychology and Applied Mathematics from Davidson College.

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