Kevin Ward is an experienced IT professional with a diverse background in technical support and incident management. Currently serving as a System Support Specialist at Vantage Resources since March 2023, Ward has also been a Tier 2 Technical Support representative at Dropbox since September 2020, focusing on customer issues related to subscription management. Prior roles include an Incident Lifecycle Coordinator at Cpl Integrated Services, where responsibilities included managing incidents for St. James's Place Wealth Management, and a Technical Support Analyst, providing support for both English and Italian-speaking customers. Kevin's earlier experience encompasses various roles in production and maintenance at Hewlett Packard, machine operation at Sonopress Ireland, and managerial duties in hospitality. Education was completed at Rosses Community School in Dungloe, Co Donegal, from 1986 to 1990.
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