Laureline Boin is the Director of Digital Customer Experience at Dropbox, where they manage the department focused on enhancing online support and education for users. With over ten years of experience at Dropbox, Laureline has developed a deep understanding of user needs and technical constraints, driving innovation in user experience. They have previously held roles such as WAN Technical Program Manager at PMU and Product Manager at TF1 le Groupe, contributing to various projects in technology and digital innovation. Laureline holds a Master’s Degree in Computer Science & Telecommunication Engineering from Télécom SudParis and a Master’s Degree in IT & Wireless Network from Michigan State University.
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