Sheena Kenny

Sheena Kenny is an experienced professional in social media management and community development, currently serving as the CX Social Media Manager and Community Developer at Dropbox since March 2018. Previously, Sheena held the position of Community Manager at Three Ireland from January 2014 to February 2018, where responsibilities included managing Social Support channels. Earlier roles include Channel Management and Analysis Specialist at Irish Water, where Sheena oversaw channel management and launched the first Social Media customer service channel on Twitter, and Social Media Executive at Three Ireland. Additionally, Sheena gained experience as a Social Media Manager at O2 Ireland, managing the company's social media presence and addressing customer complaints.