Susan Chang

Susan Chang serves as the Director and Head of Social Media at Dropbox since May 2014, where responsibilities include managing various brand and social marketing initiatives, overseeing community management, and advising internal teams on social media strategies. Prior to Dropbox, Susan held roles as a Digital Strategist at The OutCast Agency and Senior Social Media Manager at TEAM LEWIS, focusing on digital strategy for tech startups and B2B companies. Additional experience includes positions as a Twitter Marketing Strategist at Turner Broadcasting and various internship roles in public relations at notable companies such as Paramount Pictures and CNN. Susan holds an MSc in Global Media and Communication from The London School of Economics and Political Science, a B.A. in Political Science and International Relations from UC San Diego, and an M.A. in Global Communication from the University of Southern California.