IU

Iris Uwagboe

Customer Care Professional II at Dropoff

Iris Uwagboe has a diverse work experience spanning over several years. Iris began their most recent role as an Overnight Customer Service Agent at Dropoff in February 2022. Prior to that, they worked at All Web Leads, Inc. as a Quality Assurance Specialist from March 2018 to August 2022.

From 2013 to 2017, Iris worked at AZUMA Leasing, where they held the position of Customer Service Representative (CSR) and Team Lead. Their responsibilities included answering customer inquiries, scheduling deliveries and service calls, and maintaining customer records.

Before joining AZUMA Leasing, they worked at Austin Energy as a CSR: E-business from April 2007 to June 2013. In this role, Iris received and handled customer inquiries regarding services, billing, and policies.

Their work experience also includes a role as an Administrative Assistant at Adecco Staffing, USA from August 2005 to April 2007. Here, they provided support to staff, managed the reception area, and performed various administrative tasks.

Overall, Iris Uwagboe has developed strong customer service skills and has experience in quality assurance, administrative support, and e-business customer service.

Iris Uwagboe completed their education at Southern New Hampshire University from 2017 to 2019, earning a Bachelor of Arts degree in Psychology. Prior to that, they attended Austin Community College from 1993 to 1996, although the specific degree they pursued is not mentioned. Iris received their High School Diploma from Sidney Lanier High School between 1989 and 1993.

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Previous companies

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Timeline

  • Customer Care Professional II

    February, 2022 - present

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