MG

Margaret G.

Senior Customer Service Manager at Dropoff

Margaret G. has a diverse work experience spanning over several years. Their most recent role was as a Senior Customer Service Manager at Dropoff, starting in July 2022. Prior to that, they worked at GameFly for 11 years as a Customer Service Supervisor, where they provided daily direction and communication to employees, established goals and objectives for daily workload, and handled escalations and resolutions.

Before GameFly, Margaret was a student at Texas A&M University–Central Texas from January 2010 to May 2011. In 2007, they worked at Tel West Network Services as a LineCost Administrator/Receptionist, where they reviewed company invoices, disputed invalid charges, and managed acquired code from FCC and Texas state rules and regulations.

In 2006, they worked as an Administrative Assistant at Hearne Independent School District, assisting in daily business operations and managing the director's calendar. From 2004 to 2006, Margaret worked as a Directory Assistance Operator at INFONXX. Their earliest known work experience was as an Office Clerk at Evergreen EAGLE from February 2002 to May 2004.

Margaret G. attended Texas A&M University–Central Texas from 2007 to 2009, where they pursued a Bachelor of Science degree in Psychology. Margaret completed their education in 2009 and received their B.S. in Psychology.

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Timeline

  • Senior Customer Service Manager

    July, 2022 - present

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