Founded in 2019. Drops was developed as the first beverage delivery application in Kuwait. Since its launch, Drops has also included Food items, Baby Needs, Pet Care, Personal Hygiene, and more to ensure that it's the number one choice for all your needs. 

Today, we are the pioneers of this sector as we cater to more than 50,000 customers on a monthly basis by providing a revolutionary experience.

Mission:
To be the customer's first application choice for beverages and snacks with compelling user experience delivered right to your doorstep at the click of a button.

Vision:
To become the most preferred, reliable and downloaded digital grocery store in the GCC. 


Delivery

Food & Beverage

Grocery

Drops

This department is responsible for the design, development, and implementation of software solutions.

Engineering Department

The Content and Marketing team at Drops is responsible for creating, managing, and optimizing engaging content across various digital platforms to attract, retain, and grow the customer base. They develop marketing strategies, design compelling visuals, enhance user experience, and execute campaigns to drive brand awareness and customer loyalty, ensuring Drops remains the leading choice for beverage and grocery delivery in the GCC.

Content and Marketing

The HR and Operations team at Drops is responsible for managing and optimizing the company's workforce and operational efficiencies. This includes overseeing recruitment, employee relations, and compliance (handled by HR professionals like the Regional Head of HR and HR Operations Coordinator) as well as ensuring the smooth running of daily operations, facilities management, and quality assurance (led by roles such as the Head of Operations, Facilities Manager, and Technical Operations and Quality Assurance Manager). Their combined efforts are crucial in supporting Drops' mission to deliver a compelling user experience and maintain its leadership in the digital grocery sector.

HR and Operations

The Technology and IT Team at Drops is responsible for developing, maintaining, and optimizing the company's digital platforms. This includes ensuring seamless app performance, troubleshooting technical issues, enhancing cybersecurity measures, and delivering a compelling user experience. They also manage backend systems, conduct rigorous software testing, and oversee IT infrastructure to support Drops' mission of being the top choice for digital beverage and grocery delivery in the GCC region.

Technology and IT Team

The Accounting and Finance Team at Drops oversees financial planning, management, and reporting. They ensure accurate bookkeeping, handle payroll, manage budgets, and provide financial insights to support strategic decisions. The team plays a crucial role in maintaining financial health and compliance to drive the company’s growth and operational efficiency.

Accounting and Finance Team

The Business and Operations team at Drops orchestrates seamless coordination between supply and demand, ensuring efficient delivery processes and customer satisfaction. Led by the COO, the team includes analysts and specialists who optimize business strategies, support operational needs, and leverage Salesforce to enhance sales performance, thereby driving the company's mission to be the top choice for beverage and snack deliveries in Kuwait.

Business and Operations

The Leadership Team at Drops spearheads the strategic direction, operational efficiency, financial management, and technological innovation of the company. This team ensures that Drops remains the leading beverage and grocery delivery app in Kuwait, driving growth, reliability, and customer satisfaction to achieve the company's mission and vision. They collectively oversee key areas such as operations, finances, technology infrastructure, and overall company governance to support Drops' pioneering role in the industry.

People (2)

Jobs (0)

Other teams

Content and Marketing

HR and Operations

Technology and IT Team

Accounting and Finance Team

Business and Operations

Leadership Team