Carrie Roberts

Carrie Roberts is currently the Director of Client Experience + Engagement at DropUp®, where they focus on creating a seamless and personalized experience for clients. With over 8 years of experience in client experience, HR operations, and business strategy, Carrie has previously served as the Director of Medicare Operations at The Brokerage Inc., leading a team and optimizing workflows. They began their career at The Brokerage as a Medicare Marketing Specialist, where they developed and tracked marketing campaigns to enhance brand awareness and drive sales.