Vinaykumar Kapse has over 14 years of experience in cloud operations and technical support, currently serving as Lead - Cloud Ops at Druva since October 2009. In this role, Vinaykumar manages service restoration during failures, ensuring compliance with uptime SLAs and overseeing the Cloud Operations Team's ticketing and operational processes. Previously, Vinaykumar held positions as Senior Engineer and Cloud Operations Engineer at Druva, focusing on maintaining 24/7 service availability and proactive incident management. Vinaykumar's career began as a Support Engineer at Druva, providing technical support for Druva products, and earlier worked as Engineer - Technical Support at Vyomlabs Pvt. Ltd., where responsibilities included troubleshooting software and hardware issues. Vinaykumar holds a B.A. in Hindi from Mumbai Hindi Vidyapeeth and has additional education from Savitribai Phule Pune University and Modern High School.
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