Kim Petersen is a seasoned professional with extensive experience in leadership and analytics within the IT and operational sectors. Currently serving as Team Lead at DSB since August 2013, Kim is responsible for guiding the strategy for process automation and creating actionable plans in collaboration with various partners across the organization. This role emphasizes the identification and development of RPA/RDA processes while exploring advanced technologies such as AI, ML, and DL. Previously, Kim held the position of Team Lead for Commercial Systems, ensuring the commercial Customer Centers' operational needs were met, and worked as a Business Analyst, focusing on forecasting management and BI projects. Prior experience includes a Service Manager role at NNIT, where Kim spearheaded planning and analysis initiatives. Kim holds a Master of Science in Innovation, Production, and Management and an MSc in Engineering Management from the Technical University of Denmark.
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