Marlene Mark

Marlene Mark is an experienced leader in operations and personnel management, currently serving as Afdelingsleder at DSB since April 2024, specializing in operational management and change leadership. Prior experience includes a similar role at Vallensbæk Kommune, overseeing a benefits department, and leadership positions at ComplyCloud, Plandent A/S, and Alka Forsikring, where Marlene managed teams and enhanced customer experiences. Marlene's background also features extensive management roles in customer service and call centers, reflecting a strong commitment to team development and process optimization. Educational qualifications include multiple leadership and management programs from institutions such as Professionshøjskolen Metropol and Copenhagen Business School.