Dendra A.

Dendra A. is an experienced research and customer success professional currently serving as Lead Research Specialist and Lead Research Advisor at dscout since December 2019. In this role, Dendra supervises and mentors a team, conducts client consultative sessions, and facilitates research planning and strategy development. Previous experience includes serving as a User Experience Researcher for Clearviction, co-founding CuSP:A Customer Success Community, and working as a Customer Success Manager and Strategic Sourcing Associate at Conductiv. Dendra's early career includes roles in project management, legal assistance, and investigative work, supported by a Bachelor's degree in Criminal Justice with a focus on Investigative Services from the University of New Haven.