Mark Schnake

Mark Schnake is an experienced leader in customer success and renewals, currently serving as the Director of Renewals at Dscout since April 2025. Prior experience includes significant roles at Sprout Social, Inc., where Mark held the position of Senior Director, Renewal Management, leading North American Renewals teams, and earlier as Sr. Director of Customer Success, focusing on scalability and sales performance. Mark's tenure also includes serving as Director of Customer Success at FourKites, Inc., where leadership encompassed various customer success divisions, and a robust period at S&P Global Market Intelligence in roles ranging from Associate Director of Customer Experience to Senior Business Intelligence Adviser. Mark holds a Bachelor of Science in Economics from the University of Illinois Urbana-Champaign and an MBA from Virginia Commonwealth University.