Brandon M. currently serves as the CEO of the Customer Experience Group (CXG) and Digital Resilience while also holding a board member position at the DSG Group. With 25 years of experience in contact center management and leadership, Brandon has a strong background in strategic management, financial performance, and operational efficiency. Previously, Brandon held various leadership roles, including CIO and COO at Digital Solutions Group, where they led significant technology and business development initiatives. Passionate about innovation and the future of the contact center industry, Brandon has been recognized for consistently achieving business goals and driving productivity across multiple sectors.
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