Erick Alcala has over 15 years of experience across quality, customer service, operations, business intelligence, and logistics management. Currently, they serve as the Senior Tender Manager for LATAM at DSV, where they lead regional and global logistics proposals, ensuring alignment with operational and strategic goals. Erick began their career in quality and process control, progressing into roles that emphasized operations leadership and business intelligence. Their expertise in data-driven decision-making and process improvement has enabled them to manage tenders effectively while fostering collaboration across various teams. Erick holds an Engineer's degree in Computer Science from Universidad del Valle de México.
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