Henri Alves

Henri Alves is an experienced professional with a background in customer service and business analysis. At McCormick & Company, Henri served as a Customer Service Analyst with French, managing orders for Custom Food Manufacturers clients and collaborating with various internal teams while enhancing procedures. Subsequently, as an eBusiness Collaboration Analyst (EDI), Henri provided operational monitoring and support across multiple functional areas. Prior experience includes working as a Process Executive at Infosys BPO, focusing on customer payments and relations, and a brief stint as a Lifeguard at Lack's Beach Service. Most recently, Henri held roles as a Senior IT Business Analyst and IT Business Analyst at DSV - Global Transport and Logistics, where responsibilities included translating business needs into technical specifications and ensuring effective project management. Henri holds a Bachelor's degree in Economics from the University of Lodz.