Michael Heard currently serves as the BCM UK General Manager at DSV - Global Transport and Logistics, a position held since September 2020. Previously, Michael was the UK Customer Service General Manager at DSV Road Ltd from February 2017 to December 2021, overseeing operations across five locations. Michael's extensive career at DSV spans from July 1983 to July 2017, during which time various roles included Business Change Manager, where responsibility focused on benefit realization and improvements, and Air & Sea Business Services Manager, overseeing international IT business consultants for project rollouts. Additional experience includes serving as a Business Development Manager and Shipping Clerk, contributing to system development projects, training, and support.
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