Thomas Fischer is a Senior Business Architect at DSV - Global Transport and Logistics, specializing in IT Service Management (ITSM). With a career spanning over 15 years, they have held various roles focused on ITSM processes, including Lead Consultant at Devoteam and Quality Consultant at Statens IT. Thomas has a strong foundation in human psychology and problem-solving, emphasizing practical process implementation and effective collaboration. They hold a Master’s degree in Philosophy from the University of Copenhagen and have pursued advanced certifications in ITIL and COBIT.
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