dtms is one of the leading providers of contact center solutions and customer intelligence technologies in the German-speaking region. The dtms portfolio ranges from service phone numbers from over 100 countries to platforms for managing the telephone accessibility of companies and using artificial intelligence for providing automated responses to customer enquiries. In particular, the cloud-based ACD, IVR, multi-channel, and AI solutions make dtms an innovation leader in the field of intelligent and efficient customer interaction.

Mainz-based dtms GmbH is a company of net group Beteiligungen, a holding of leading specialists for communication and transaction services in Germany. The holding company has around 200 employees at locations in Flensburg, Berlin, Mainz, Bonn and Hamburg.

Imprint:

dtms GmbH
Taunusstraße 57
55118 Mainz

Phone: 0049 6131 / 46 46 800
Fax: 0049 6131 / 46 46 414
E-Mail: info@dtms.de
Web: https://www.dtms.de/en/
Data security: https://www.dtms.de/en/data-protection-notice/

HR-Nr. HRB 45187, Mainz
Umsatzsteuer-ID-Nummer: DE295520161

Management:
Karsten Rudloff
Bernd Schneider
Dirk Moysich

AI/ML

Business Development

Call Center

Enterprise Software

dtms GmbH

dtms GmbH's headquarters in Mainz, Germany

The Hamburg office focuses on software development and product management, driving innovative tech solutions.

Hamburg

The Bonn office focuses on IT consulting, providing tech solutions and support for clients in the Nordrhein-Westfalen region.

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Other offices