Ali Javaid

Ali Javaid has amassed diverse experience in customer retention and content creation across various positions. Currently serving as a Consumer Retention Agent at du since July 2020, responsibilities include retaining post-paid customers, managing over 40 trouble tickets in CRM, and facilitating manual migrations and terminations. Ali has also been a Content Creator on YouTube since September 2017. Prior roles include Public Relations Officer at Reality Engineering Services, where operations coordination was a primary focus, and Corporate Sales Executive at ADIB - Abu Dhabi Islamic Bank, where client relationship development was essential. Ali holds a Bachelor's degree in Business with a focus on Marketing and Sales from American Liberty University, earned between 2013 and 2016.