Ayhan Karaman is a highly experienced Senior Service Delivery Manager at du since August 2022, responsible for the technical delivery of client contracts and overseeing IT service delivery in accordance with ITIL standards. Previously, Ayhan held the position of Strategic Client Manager at SabancıDx, managing comprehensive IT services and client relationships. With a notable career at IBM from 1996 to 2021, Ayhan served as Global Partner Executive of IT Service Delivery, overseeing IT teams across the Middle East, focusing on customer satisfaction, business development, and compliance activities. Major projects include engagements with EQUATE Petrochemical Company, Al-Futtaim Group, and Sisecam. Ayhan holds an MBA from Nisantasi University, a Bachelor's in Computer Engineering from Ege University, and complementary educational experiences in language and business.
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