Munir Asghar, MBA, ITIL, currently serves as the CM Experience, Projects & Delivery at du since November 2021, where responsibilities include managing the customer lifecycle for global connectivity services in the Middle East, ensuring smooth project implementations, and driving continuous improvement initiatives. Prior to this role, Munir was a Service Account Manager at du, optimizing the end-to-end processes from presales to post-sales support and managing a multi-product portfolio. Experience also includes a role as a Retail Sales Consultant at Etisalat, focusing on enhancing customer in-store experiences, and previous positions in sales and service at du, First Abu Dhabi Bank, and BankIslami Pakistan Limited, making significant contributions to customer satisfaction and operational efficiency. Educational qualifications include an MBA in Operations Management from the National University of Modern Languages and a BBA in Financial Management from Karachi University.
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