Subheesh Parappuravan, PMP® and ITIL® v4 certified, has extensive experience in service delivery and network operations management, demonstrated through roles in various leading technology companies. At du, Subheesh serves as a Service Delivery Manager, successfully overseeing service delivery for Network and IT, achieving significant reductions in compliance issues. Prior positions include Back Office Manager at Huawei Technologies India, where Subheesh managed service delivery operations for Vodafone Qatar and implemented training for over 100 technical resources. As an L3 Support Team Leader at Ericsson, key contributions were made in vendor management and incident escalation in a multivendor environment. Earlier roles included Zonal Technical Manager at Huawei Telecommunications India Pvt. Ltd, Network Operations Engineer at Ericsson, Graduate Engineer at Tata Tele Services Limited, and Project Fellow at British Telecom Professional Services. Subheesh holds a Bachelor of Engineering in Electrical, Electronics and Communications Engineering from Anna University Chennai.
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